In an effort to be more responsive to customers requiring service and parts after the initial sale, we have established a regionalized service and parts delivery approach. We utilize strategically located depots in countries including the U.S., Italy and Brazil to expedite the time from service request to delivery for our customer.

In addition to our warranty on each inspection system sold, we offer a complete preventive maintenance program. This includes site visits every six months for routine maintenance, cleaning, calibration and additional user training. For the latest published rates and terms, please email our Service Department or call us at +1 330-926-2222.

Providing technical knowledge that facilitates quality inspections is core to our mission. On-site or remotely, we can help your team stay ahead of the curve with hands-on training and classroom instruction. All sessions are designed to help meet your goals for inspection accuracy, waste rate reduction and machine operator efficiency

For break-fix service and spare parts ordering